Product Update Notification
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We will be out of the office from April 1st to April 5th. Please be advised that emails/messages and orders placed after March 29th 23:59 (UTC+8) will be handled after April 5th due to the holidays.
(For example: JX $129 + Shipping $10 = Total $139)
| If You | You’ll Receive |
|---|---|
| Cancel before an item is shipped | full refund (item’s price + shipping) = $139 |
| Return an item in original condition within 7 calendar days from the date you received it | 100% of the item’s price = $129 |
| Return an item in original condition over 7 calendar days from the date you received it | 80% of the item’s price = 129*0.8 = $103.2 |
*Any customs duty or relevant charges incurred will be deducted from the refund. (The table above does not include additional charges.)
*A refund request over 7 calendar days from the date you received an item will be refunded partially (80% of the item’s price) and might be denied since the item has been used.
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