Contact

Holiday Notice

We will be out of the office from April 1st to April 5th. Please be advised that emails/messages and orders placed after March 29th 23:59 (UTC+8) will be handled after April 5th due to the holidays.

Customer
Support

Write us an email is you have any technical question about our grinders.

Wholesale Inquiry

We are developing international markets worldwide and have expanded to more than 30 countries.

Are you interested in being a part of us? Do you want to build your own business? ​Come and join us now!

Office Hour

Monday – Friday
9:00 am – 5:00 pm

Shopping Cart

Refunds

(For example: JX $129 + Shipping $10 = Total $139)

If YouYou’ll Receive
Cancel before an item is shippedfull refund (item’s price + shipping)
= $139
Return an item in original condition within 7 calendar days from the date you received it100% of the item’s price
= $129
Return an item in original condition over 7 calendar days from the date you received it80% of the item’s price
= 129*0.8 = $103.2

*Any customs duty or relevant charges incurred will be deducted from the refund. (The table above does not include additional charges.)

 

*A refund request over 7 calendar days from the date you received an item will be refunded partially (80% of the item’s price) and might be denied since the item has been used.