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― Notice ―

Orders placed after January 21st will be shipped after February 3rd in sequential order due to the New Year holidays. Correspondingly, emails and messages received during this period may encounter delays in processing.

Customer Support

If you have any product-related inquiries or technical questions about our grinders, please don’t hesitate to email us—we’d be happy to help.

Wholesale Inquiries

We’re represented in over 30 countries. Interested in partnering or distributing? Tell us more about yourself!

Collaboration Inquiries

For collaborations such as sponsorships, content creation, or events, feel free to reach out—we’re always open to new ideas!

Office Hour

Monday – Friday
9:00 am – 5:00 pm  (GMT+8)

info@1zpresso.com
wholesale@1zpresso.com
+886-2-77551988
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Refunds

(For example: JX $129 + Shipping $10 = Total $139)

If YouYou’ll Receive
Cancel before an item is shippedfull refund (item’s price + shipping)
= $139
Return an item in original condition within 7 calendar days from the date you received it100% of the item’s price
= $129
Return an item in original condition over 7 calendar days from the date you received it80% of the item’s price
= 129*0.8 = $103.2

*Any customs duty or relevant charges incurred will be deducted from the refund. (The table above does not include additional charges.)

 

*A refund request over 7 calendar days from the date you received an item will be refunded partially (80% of the item’s price) and might be denied since the item has been used.